Support

Email support@samcom-electronics.com with your question. For BulkBack, include your iPhone model, iOS version and what you were doing when the problem happened. Please do not email photos of full receipts unless we ask.

My receipts disappeared after reinstalling. Receipts are stored on the phone. Turn on iCloud backup in Settings, or use Export receipts to save a file, then import it after reinstalling.

No sale items found. Open the receipt and use the re-check option, or confirm the Member-Only Savings book is up to date under Settings → Check for updates.